Centralize reusable FileMaker workspace guidance
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name: ticket-delivery
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description: Prepare a concise project-manager reply and billable work report for reviewed FileMaker ticket work. Use when summarizing completed or reviewed work for a client, project manager, invoice, or handoff.
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---
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# FileMaker Ticket Delivery
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## Preconditions
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- Read the current ticket, relevant confirmed decisions, and the project's delivery rules.
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- For early analysis, label the response as a draft or return only the questions needed to continue.
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- Do not describe a proposal, an unverified assumption, or an open dependency as completed implementation.
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- Never send, post, or otherwise deliver the reply unless explicitly asked.
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## Project-manager reply
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- Lead with completed work, followed only by unresolved questions or confirmations needed.
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- Use concise, practical, client-facing English. Remove internal exploration and unused architecture proposals.
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- Distinguish completed work from proposed next steps.
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- When useful for verification, give a friendly label followed by the exact FileMaker object name in brackets, for example `Utility Switch [APPROVE::UtilitySwitch]`.
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- Include exact layout, script, custom function, or value-list names only when they materially help verification.
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- Include FileMaker code only when a calculation or script rule is central to approval. Put it at the end under a concise `KEY CALCULATIONS` or `KEY SCRIPT LOGIC` heading.
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## Short work report
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Create one only when the project requires it or the user requests it.
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- Maximum 450 characters, including title, bullets, and line breaks.
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- Start with the ticket number and a short title.
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- Use one to three short past-tense bullets describing completed work.
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- Exclude code, open questions, testing instructions, and unconfirmed claims.
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- Put the report in a fenced `text` block so it is easy to copy.
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